At Urrban Hub, we aim to process and deliver your orders as quickly and efficiently as possible. However, by placing an order on our website, you acknowledge and agree to the following delivery terms and conditions:
Estimated Delivery Timelines
All delivery timelines displayed on our website are estimated only and are provided for general guidance. Actual delivery times may vary depending on your location, courier partner operations, weather conditions, public holidays, high order volumes, logistical constraints, or other unforeseen circumstances beyond our control.
Delays in Delivery
While we make every effort to ensure timely dispatch and delivery, Urrban Hub shall not be held responsible for delays caused by:
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Courier or logistics partner issues
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Incorrect or incomplete shipping address provided by the customer
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Natural disasters, strikes, lockdowns, or government restrictions
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Delays due to remote delivery locations or failed delivery attempts
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High seasonal demand, sales events, or operational disruptions
Address & Contact Information
Customers are responsible for providing accurate and complete shipping details, including full address, pin code, contact number, and recipient information. Urrban Hub will not be liable for delivery issues, delays, or failed deliveries resulting from incorrect or incomplete details submitted at checkout.
Delivery Confirmation
Once an order is marked as delivered by the courier partner, it will be considered successfully fulfilled. In case of any delivery-related dispute, customers must notify us within a reasonable time so we can coordinate with the courier partner for resolution.
Third-Party Courier Services
We work with third-party courier and logistics providers to fulfill orders. Delivery services are subject to their operational policies, timelines, and coverage areas. Therefore, Urrban Hub cannot guarantee exact delivery dates or times.
Force Majeure
Urrban Hub shall not be held responsible for any delay or failure in delivery caused by events beyond our reasonable control, including but not limited to natural calamities, war, civil disturbances, transportation disruptions, pandemics, or government actions.
By placing an order with Urrban Hub, you acknowledge and accept this delivery disclaimer.
For delivery-related questions or support, please contact us at support@urrbanhub.co.